OneUP Technology

Frequently Asked Questions

Do you perform support on an as needed basis?

Studies show that proactive maintenance improves equipment longevity, uptime and efficiency, and provides cost savings over time. Ultimately, allowing OneUP Technology the ability to proactively maintain the system would have greater benefit to the client, the choice lays with the client..

What does your Proactive Monitoring Include?

Proactive maintenance and monitoring for all covered equipment, operating systems and applications:

  • Patch Management and Service Pack updates
  • Anti-Virus and Anti-Spam management, updates and remediation
  • Manage backups and restores
  • Disk and memory optimization
  • Manage user accounts
  • Manage network and internet connectivity
  • Manage Firewalls, Routers and Switches

Remote Help Desk, Lab/Bench Service and Onsite Service for all covered equipment, operating systems and applications:

  • Servers, PC’s, Laptops, Firewalls, Routers and Switches
  • Microsoft Windows XP Pro Desktop Operating Systems
  • Microsoft Office 2000, 2003 and 2007
  • Microsoft Windows Server 2003 and Small Business Server 2003
  • Microsoft Exchange Server 2003 and 2007
  • And more

How can I get more information and get started with your Services?

Just give us a call at 1 (877) 362-4917 and we’ll be happy to schedule an appointment with you to discuss your particular business needs. In order to make certain that we can help your business, our process begins with a Technology Assessment that includes a Needs Analysis and a Cost Savings Analysis. We will examine the results of the assessment and make recommendations to meet your current and future business needs.

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